Malaysia Airlines Berhad (MAB), the national carrier of Malaysia, and Peak Pacific have signed an agreement to jointly design and develop a blended learning solution for Cabin Familiarisation and Safety & Emergency Procedures (SEP) training for Flight Crew and Cabin Crew, with the introduction of their latest A350 fleet.

The airline announced that it has selected Peak Pacific to provide the solution, which will be a combination of eLearning content and mobile apps to support and enhance learning in order to manage business growth and training needs. The move marks a major shift in the airline’s training direction, and also makes it one of the first airlines in the region to adopt a fully integrated learning and training approach philosophy.

According to MAB’s Chief Executive Officer Izham Ismail, “Malaysia Airlines has been looking for a blended learning solution as part of its new strategy for pilot and cabin crew training. Having evaluated a number of suppliers and solutions, we believe Peak Pacific is the right fit for us as they have the experience and understanding of how training is an integral part of our high standards for safety, quality, and compliance. They also have experience in developing flight and cabin crew training, including SEP, having worked for nearly 10 years with some of the world’s leading airlines. The SEP solution for the A350 and A330 fleet will be a new training approach and sets the path for other fleets to follow in future.”

He added, “Safety is Malaysia Airlines’ utmost priority and this solution is just one of our efforts to continuously enhance safety. We will be among the first in the region to invest and embark on this implementation from a holistic approach.”

Peak Pacific Founder & Group CEO, Kishor Mistry, said, “We are very proud that Malaysia Airlines selected Peak Pacific for this project. It shows the confidence MAB has in our ability to deliver innovative solutions to meet the future needs of our customers as a trusted partner. Having worked with MAB on other technology projects, we understand their goals, expectations, and challenges. Hence, the ability to work as partners in a more consulting and collaborative manner to deliver quality solutions and products is essential.

“This agreement is another significant milestone for Peak Pacific in 2018, and for MAB to become the leading progressive carrier in Malaysia to take up technology and new learning approaches. We look forward to working with the airline and Civil Aviation Authority of Malaysia (CAAM) to implement a world class solution.”

About Malaysia Airlines

Malaysia Airlines is the national carrier of Malaysia, offering the best way to fly to, from and around Malaysia. Malaysia Airlines carries 40,000 guests daily on memorable journeys inspired by Malaysia’s diverse richness. Malaysia Airlines embodies the incredible diversity of Malaysia, capturing its rich traditions, cultures, cuisines and warm hospitality on board, while opening up more of Malaysia’s destinations than any other airline.

Since September 2015, the airline has been owned and operated by Malaysia Airlines Berhad. Via our alliance with oneworld®, Malaysia Airlines offers superior connectivity with seamless journeys to 1,000 destinations across 150 plus countries, and access to over 650 airport lounges worldwide. Up to 90 destinations will be serviced across Asia, Africa, the Americas and the Middle East via a new codeshare partnership with Emirates, signed in early 2016. For more information, please visit

About Peak Pacific Limited

Peak Pacific is a global leader in providing transformational, technology-enabled learning solutions. The company consults at a strategic level in mapping out complete learning strategies and at a tactical level in developing bespoke eLearning content and blended learning outcomes.

Committed to delivering high quality solutions and services to clients around the world, Peak Pacific focuses on continuous improvement and innovation, developing cutting-edge technologies to support its holistic approach to learning. The Company also offers a wide range of training courses for the airline sector, from flight operations and cabin crew training to ground handling and airport operations.

Peak Pacific is headquartered in Hong Kong with offices in India, Singapore, USA, UK, and Germany. It has partners in Europe, Asia Pacific and the United States and is active across the Aerospace, Automotive, Defence, Healthcare, Financial Services, and Transportation / Logistics industries.

Malaysia Airlines Contact
Captain Andrew Poh

Chief Pilot Training
Peak Pacific Media Contact
“Rewiring your business through Learning, Technology and Innovation”