Online Learning Courses

What if you could offer employees quick and easy tools to enhance their soft skills? Our online learning courses not only help employees work well together, but they may also increase productivity. Why not discover our selection of video courses available throughout New Zealand and worldwide.

Check Out Some of
Our Learning and Development Courses

LearningPlanet products offer control of choice. Knowledge builds progressively as individuals or teams learn at their convenience. Discover some of the skills our products develop.
 
  • Communication skills. Learners benefit when they become better communicators. Topics include questioning, listening, conversation control, empathy and holding difficult conversations.
  • Time Management. Overall productivity improves when employees utilise their time more efficiently. This course teaches skills in managing interruptions and time techniques, being more productive, increasing assertiveness skills and delegation techniques.
  • Stress and Resilience. When work and life pressure mount, this course offers ways to manage anxiety and stress, improve health and wellness, practice mindfulness, and learn resilience and assertiveness skills.
As new employees arrive, some skills are innate, while others could use improvement. These courses brush up on ways to improve those issues that may need addressing.
 
  • Customer Service. You want your customers to have a great experience with your organisation. The course teaches customer service techniques and coaches your employees in dealing with demanding customers. We teach them to increase their communication skills, attitude, and empathy.
  • Telephone Etiquette. Having the right approach on the phone allows favourable communication and customer satisfaction. We address the best ways to answer the phone, call control, attitude, listening skills, professionalism, and call closing.
  • Remote Working. Many people now work from home, and this course teaches people to work more effectively while staying motivated and engaged.

Our Online
Short Courses Make a Differences

Growing
Future Leaders

Our online business courses provide tools to help retain your employees and develop them into future leaders.
 
  • Leadership essentials. Leaders require a unique set of skills that brings groups together. This course includes techniques to improve skills in coaching and feedback, influencing others, dealing with change, holding difficult conversations, handling conflict and time management.
  • Sales skills. You want the relationship between your sales team and clients to be positive. The course offers ways to improve sales effectiveness, manage customer needs, handle objections, provide features and benefits to the client, negotiate, and close the sale.
  • Other pathway courses. Employees may want a quick refresh on skills where they may feel inadequate. They can find classes on effective email writing, teamwork, training and facilitation, demanding customers, conflict and negotiation, attitude improvement, and health and wellness.

Sample Videos

Pathway Courses

This pathway has 7 videos designed to help build your resilience and stress coping skills.
 
  1. Managing Stress (10 min)
  2. Resilience (10 min)
  3. Health and Wellness (10 min)
  4. Being Assertive (10 min)
  5. Mindfulness (10 min)
  6. Developing Mental Endurance (10 min)
  7. Emotional Clients and Colleagues (10 min)
This pathway has 6 videos to help you work from home effectively.
 
  1. Working from Home Effectively (1 min)
  2. Ergonomic Home Office Setup (10 min)
  3. Video Call Etiquette (1 min)
  4. Staying Motivated Working from Home (1 min)
  5. Resilience (10 min)
  6. Health Tips Working from home (1 min) and more…
This pathway of 12 videos will help improve your customer service skills.
 
  1. Attitude (10 min)
  2. Customer Service Excellence (10 min)
  3. Communication Skills (10 min)
  4. Listening Skills (10 min)
  5. Questioning Skills (10 min)
  6. Showing Empathy (10 min) and more…
This pathway has 8 video modules to help improve your sales skills.
 
  1. Know your Business (10 min)
  2. Introduction to Selling (10 min)
  3. Managing Customer Needs (10 min)
  4. Outbound Calling (10 min)
  5. Consultative Selling (10 min)
  6. Closing the Sale (10 min) and more…
This pathway has 8 videos to help you improve your effective coaching skills.
 
  1. Coaching for Change Part 1 (10 min)
  2. Coaching for Change Part 2 (10 min)
  3. Questioning Skills (10 min)
  4. Listening Skills (10 min)
  5. Communication Skills (10 min)
  6. Giving & Receiving Feedback (10 min) and more…
Handling challenging customers is a core skill to learn. This video looks at 12 topics to help you have more confidence in dealing with challenging customers of various types.
 
  1. Showing Empathy (10 min)
  2. Questioning Skills (10 min)
  3. Listening Skills (10 min)
  4. Communication Skills (10 min)
  5. Being Assertive (10 min)
  6. Managing Customer Needs (10 min) and more…

Key Features

Microlearning

Learning Hub

Video Assignments

Progress Tracking

Team Setup

Microlearning

Short, microlearning videos – anywhere, anytime, any device
LearningPlanet’s microlearning videos and associated content can be used in any situation and on any device, allowing your people to learn wherever their workplace is.
 
The microlearning videos are either one minute technique teachings or 10 minute courses.

Learning Hub

Integrated learning resources

All the 10-minute videos are courses with workbooks, interactive questions and action plans.

Video Assignments

Assign videos to users, by team or company-wide

For maximum flexibility videos can be assigned to users individually as well across teams and even company-wide.
 
The easy assigning of videos across teams or the company can result in a more controlled and uniform learning experience across your organisation.

Progress Tracking

Track user, team and company progress

Users, teams and company-wide progress can be tracked via a graphical interface or downloaded in full via a CSV file.
 
Initiate team or company sessions for group training, where videos watched count for individual users.

Team Setup

Easily setup and structure your own teams and users.
 
Within your company a Company Admin can easily setup multiple teams of users each with their own managers who can oversee their people.
 
Users can also be added or edited in bulk via the uploading of formatted CSV files.
View LearningPlanet Courses Data Sheet

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