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EVA Air moves into EBT era with Peak Pacific’s Clear Suite

Hong Kong and Taipei, 2 May, 2017

EVA Air Corporation, the premium 5-star airline from Taiwan, has rolled out its Evidence-Based Training (EBT) initiative, moving the airline into a new era of analysis-based training management solution.

In late 2014, EVA Air embarked on an exciting project to introduce Evidence-based Training (EBT) in response to EVA Air’s attitude of ‘Safety First’ plus the realisation that aviation training, in general, had become outdated. This was followed by a small focused team set up to analyse the size and scope of the project before deciding on the solution. The Airline implemented the human aspect of changes necessary within the training department and airline before selecting and implementing the Peak Pacific EBT software product, ‘CLEAR’ to power its EBT initiative.

The CLEAR Suite is the flagship software product from Peak Pacific, the Hong Kong-based Learning & Technology provider that is a dominant and leading provider of Aviation Learning solutions.

According to EVA Air’s Director of Training, Capt. Gary Peng ???, “EVA Air is always focused on the importance and quality of our training product in generating safe and effective performance in our pilots. We recognized the challenges faced by our flight crews, and made the choice to upgrade crew competencies by modernizing recurrent training to a 21st century methodology. We chose Evidence Based Training (EBT), endorsed by ICAO, which includes core competencies a pilot needs to operate safely, effectively, and efficiently, and considers the generation of the technologically advanced aircraft in the EVA AIR fleet.”

Capt. Gary Peng ??? added, “as part of managing the change, it was necessary to incorporate a software solution to effectively administer and manage the EBT program. EVA partnered with Peak Pacific and selected their CLEAR Suite. CLEAR includes a comprehensive and secure competency based assessment and grading system, with data collection and analysis tools. Also of importance, is the ability to work on multiple platforms, desktops, laptops and mobile devices, both on and offline. The system is expandable and provides all the capabilities EVA requires as we continue to transfer all training programs to the CLEAR Suite, and for future growth.”

Peak Pacific Founder & Group CEO, Kishor Mistry, said, “EVA Air is an exceptional and prestigious addition to the rapidly growing list of customers taking up our EBT solution. We are particularly pleased to have collaborated with EVA Air on this project, and the airline having taken great care and paid attention to detail with regards to the introduction of a complex solution. This included change management, system integration with Jeppesen rostering system and phased roll-out to ensure total buy-in and success for the airline.

Along with the requisite training, a great deal of effort has been shown by the EVA Air team to align EBT influenced training policies and procedures, with the assistance of the Civil Aeronautics Administration (Taiwan).

Results thus far are encouraging. The ability to identify route causes rather than simply achieving an outcome is noted as one of the key elements in the success of EBT and 21st Century aviation training.”

 

About Peak Pacific Limited

Peak Pacific is a global leader in providing Learning consultancy, products, solutions and professional services for the Aerospace, Transportation and Logistics industries, among other compliance verticals. With offices in Hong Kong, India, Singapore, UK, and partners in Europe and the USA, Peak Pacific is able to reach out to customers and provide a personal service. Peak Pacific is an ISO 2008:9001 certified company with over 30 years of management and solution experience in the aviation, learning and development space, consistently delivering high quality Learning products and solutions for satisfied customers around the world.

About EVA Air

EVA Air Corporation is a Taiwanese international airline based at Taiwan Taoyuan International Airport near Taipei, Taiwan. The airline operates passenger and dedicated cargo services to 63 international destinations in Asia, Australia, Europe, and North America. EVA Air is largely privately owned and flies a fully international route network. It is a 5-star airline, rated by Skytrax. It is the second largest Taiwanese airline.

Since its founding in 1989 as an affiliate of shipping conglomerate Evergreen Group, EVA Air has expanded to include air cargo, airline catering, ground handling, and aviation engineering services. As of January 2017, EVA Air is ranked the 6th by JACDEC Airline Safety Ranking, and is also among the World’s Top 20 Safest Airlines in the world by AirlineRatings.com, with no hull losses, accidents, or fatalities since its establishment. EVA Air operates a mixed fleet of Airbus and Boeing aircraft, with Airbus A330, Boeing 747, Airbus A321, and Boeing 777 airliners primarily used on passenger routes, along with Boeing 747-400 and MD-11 freighter aircraft used on cargo routes. The airline was one of the first carriers to introduce the Premium Economy class (called Elite class in EVA Air), which it debuted in 1992. Elite class is onboard Boeing 777 and Boeing 747 aircraft.

EVA Air Contact:

Weber Huang
Deputy Junior Vice President, Flight Crew Training Department
Email:weberhuang@evaair.com

Peak Pacific Contact:

Sanjay Mukherjee
Chief Strategy Advisor
Email:sanjay.mukherjee@peakpacificgroup.com

www.peakpacificgroup.com

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